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LSE Press

Navigating the 21st Century Business World: Case Studies in Management

  • Dorottya Sallai(editor)
  • Alexander Pepper (editor)
  • Vida Amani (contributions by)
  • Luciano Andrenacci (contributions by)
  • Yally Avrahampour (contributions by)
  • Michael Barzelay (contributions by)
  • Rebecca Campbell (contributions by)
  • Aurelie Cnop (contributions by)
  • Christine Côté (contributions by)
  • Ellie Cumpsty (contributions by)
  • Saul Estrin (contributions by)
  • Roger Fon (contributions by)
  • Ian Hill (contributions by)
  • Alfred Jasansky (contributions by)
  • Karin A. King (contributions by)
  • Lauren Oddoye (contributions by)
  • Geoffrey Owen (contributions by)
  • Daniel Shapiro (contributions by)
  • Emma Soane (contributions by)
  • Janna Wirth (contributions by)
Metadata
TitleNavigating the 21st Century Business World
SubtitleCase Studies in Management
ContributorDorottya Sallai(editor)
Alexander Pepper (editor)
DOIhttps://doi.org/10.31389/lsepress.nbw
Landing pagehttps://press.lse.ac.uk/books/e/10.31389/lsepress.nbw
Licensehttps://creativecommons.org/licenses/by-nc/4.0/
CopyrightAuthor(s)
PublisherLSE Press
Publication placeLondon, UK
Published on2025-06-26
ISBN978-1-911712-38-1 (Paperback)
978-1-911712-39-8 (PDF)
978-1-911712-40-4 (EPUB)
978-1-911712-41-1 (MOBI)
Short abstractNavigating the 21st Century Business World: Case Studies in Management is a fully open access collection of management cases, featuring examples from the health sector, media, oil and gas industries, fast fashion, financial services, and the public sector. Each case includes questions for students to consider when preparing the case. As artificial intelligence transforms teaching and learning, case studies provide the opportunity to learn from real-life scenarios, equipping students with the analytical skills required to critically examine data, apply theory, and interpret complex situations.
Long abstractCase studies have long been an integral part of business and management education. As artificial intelligence transforms teaching and learning, they are assuming even greater importance. Cases provide the opportunity to learn from real-life scenarios, equipping students with the analytical skills required to critically examine data, apply theory, and interpret complex situations in what is an increasingly noisy and uncertain world. Navigating the 21st Century Business World: Case Studies in Management is a fully open access collection of management cases, featuring examples from the health sector, media, oil and gas industries, fast fashion, financial services, and the public sector. Written by LSE academics and tested in the classroom, the case studies in this book challenge students to evaluate classic issues of management, such as corporate governance and leadership, and to address contemporary dilemmas, from considering a company’s responsibilities in the face of man-made climate change to how to create inclusive workforces. Each case details the core dilemmas raised and includes questions for students to consider when preparing the case. Academics and industry trainers can use the collection to make their lessons more hands-on and enhance their curriculum. The case studies provide practical examples of management decision-making to spark thought-provoking discussions for university students, experienced executives looking to improve their leadership skills, and entrepreneurs seeking a competitive edge.
LanguageEnglish (Original)
THEMA
  • KJ
  • KJMD
  • 4T
BISAC
  • BUS041000
LCC
  • HD
Contributors

Dorottya Sallai

(editor)

Dorottya Sallai is an Associate Professor of Management (Education) at the London School of Economics and Political Science (LSE), where she has received consistent recognition for teaching excellence, including LSE’s Outstanding Teaching Award. Her research has been published in lead- ing peer-reviewed journals. Beyond her academic work, she serves as an expert consultant to the European Commission and provides strategic con- sultancy to public and private sector organisations.

Alexander Pepper

(editor)

Alexander Pepper (better known as Sandy) is Emeritus Professor of Management Practice at LSE, where he taught and carried out research from 2008 to 2023. He was previously a partner at PwC, where he held various senior management roles, including as global leader of the human resources tax and legal services business from 2002 to 2006.

Vida Amani

(contributions by)

Vida Amani is a corporate reward expert with over 14 years’ experience gained in the pharmaceuticals, media and oil industries, working in the UK and US. She is a Fellow of the CIPD and a guest speaker at LSE in reward management.

Luciano Andrenacci

(contributions by)

Luciano Andrenacci is Associate Professor and Director of the Master’s Degree in Public Policy Planning and Evaluation at the School of Politics and Government of the National University of San Martín (Buenos Aires) and Professor and Academic Coordinator of the Human Development Program at FLACSO, Argentina Branch. He earned a doctorate in Latin American Social Studies from the Sorbonne-Nouvelle University (Paris III, France) and is a teacher, researcher and national and regional consultant on issues of citizenship, social policy and public management.

Yally Avrahampour

(contributions by)

Yally Avrahampour is Associate Professor (Education) in the Department of Management at LSE and joint programme director of the MSc Social Innovation and Entrepreneurship. Yally is also a director of the Pensions Archive Trust, a charity. The Pensions Archive Trust exists to ensure that important information about the history of occupational pensions is not lost to history but is retained and made available to any who wish to learn from the successes and failures of the past.

Michael Barzelay

(contributions by)

Michael Barzelay is Professor of Public Management at LSE and member of the Department of Management since its establishment. He is author of seven books on public policy and public management, including Public Management as a Design-Oriented Professional Discipline (2019) and the forthcoming Public Management: Recovering Designs through Case Study Research. He has written and taught cases since the 1980s, when he was a junior faculty member at the Harvard Kennedy School of Government, specialising in public management.

Rebecca Campbell

(contributions by)

Rebecca Campbell is Associate Professor (Education) at LSE and programme Director of the Global Master’s in Management. Her research interests include pay and pensions. She is currently course leader for MSc courses in foundations of management, strategic reward and business ethics. Prior to her career in academia, Rebecca worked as a director of a womenswear fashion business.

Aurelie Cnop

(contributions by)

Aurelie Cnop is a guest teacher and researcher at LSE and Imperial College London. She has over a decade of experience teaching negotiation skills and managing people and teams, blending practical and theoretical knowledge. She holds an MSc in Business Engineering from the University of Louvain and an MSc and PhD in Organisational Behaviour from LSE. Aurelie’s research focuses on leadership, individual and team motivation and wellbeing in high-pressure environments. She has over 15 years’ experience in strategy consulting, working for global firms like Novartis and DHL.

Christine Côté

(contributions by)

Christine Côté is Associate Professor (Education) at LSE and Academic Director of the CEMS Master’s in International Management. She holds a PhD in International Political Economy from LSE, an MPA in Economic Policy from Harvard’s Kennedy School of Government, an MBA in Finance and Strategic Management from London Business School and a BA in Economics and Politics from McGill University. She was previously an international trade negotiator with the Canadian Department of Foreign Affairs and International Trade, and a strategy, policy and economics consultant with PricewaterhouseCoopers in London.

Ellie Cumpsty

(contributions by)

Ellie Cumpsty is an Executive at EY Parthenon, specialising in Turnaround and Restructuring. A graduate of LSE, she earned first-class honours in Management in 2021. Following her graduation, Ellie worked as a research assistant during the summer of 2021, where she contributed to various projects before starting her role at EY. She furthered her expertise by completing the ACA qualification, qualifying in 2024. Outside of her professional commitments, Ellie is passionate about sports, particularly sailing and netball, where she thrives on competition and teamwork.

Saul Estrin

(contributions by)

Saul Estrin is Emeritus Professor of Managerial Economics and Strategy at LSE and was the founding Head of the Department of Management in 2006. He was formerly Adecco Professor of Business and Society and Associate Dean (Faculty and Research) at London Business School. He is a Fellow of the British Academy and a Fellow of the Academy of International Business. Saul’s research covers a range of subjects in international business and entrepreneurship, with particular reference to emerging economies.

Roger Fon

(contributions by)

Roger Fon is an Assistant Professor of International Business at Newcastle Business School, Northumbria University. Previously he was a Fellow in Management at LSE. Roger’s research focuses on the internationalisation strategies of firms from developing countries with particular emphasis on the African context. His research has been nominated for and received prestigious awards including the 2018 Danny Van Den Bulcke Best Paper Award at the Annual Conference of the European International Business Academy and nominated for the 2023 International Management Division GWU-CI- BER Best Paper in Emerging Markets Award at the Annual Conference of the Academy of Management.

Ian Hill

(contributions by)

Ian Hill is an academic education pathway scholar specialising in Human Resource Management and Employment Relations at King’s Business School, King’s College London. Ian is also a Fellow of the Higher Education Academy and a Certified Management and Business Educator. He recently completed his PhD (2025) at Loughborough London’s campus and has been teaching within higher education institutions in the UK for almost 15 years. He won the 2022 Innovation in Education Dean’s award at King’s Business School and in May 2025 his co-edited (with Professor Sally Everett) textbook, Diversity, Equity and Inclusion for Business and Management was published by Sage.

Alfred Jasansky

(contributions by)

Alfred Jasansky is a business analyst at McKinsey & Company. He read classics at Durham University and completed his Global Master’s in Management at LSE in 2024, with an exchange semester at the University of Chicago Booth School of Business.

Karin A. King

(contributions by)

Karin A. King is a Fellow in the Department of Management at LSE. Following a professional career in global human resource management and management consulting, Karin received her PhD in Management from LSE. Her research focus includes global talent management and talent strategy effectiveness. She works with organisations on executive development, leadership and talent management, strategic human resource management, negotiations and leading change.

Lauren Oddoye

(contributions by)

Lauren Oddoye is a product manager at Meta. Lauren graduated with distinction from the Global Master’s in Management MSc programme at LSE in 2020. She also has a Master’s in International Management awarded by the CEMS Global Alliance in Management Education and a first-class Bachelor’s degree in philosophy from the University of East Anglia.

Geoffrey Owen

(contributions by)

Sir Geoffrey Owen is visiting Professor of Practice in the Department of Management at LSE and Head of Industrial Policy at Policy Exchange. The larger part of his career has been spent at the Financial Times, where he was deputy editor from 1973 to 1980 and editor from 1981 to 1990.

Daniel Shapiro

(contributions by)

Daniel Shapiro joined Simon Frazer University in Vancouver, Canada in 1991 and served as dean of SFU Beedie School of Business from 2008 to 2014. Over his remarkable career, he demonstrated a steadfast commitment to academic excellence and leadership. As a teacher, Danny was unparalleled, receiving the TD Canada Trust Teaching Award twice – in 1995 and 2002 – and earning the prestigious Academy of International Business (AIB) Fellows International Educator of the Year Award in 2014. Over his distinguished 40-year career, Danny authored five books and more than 150 scholarly publications, including 10 articles following his retirement in 2022. His latest was published in the Journal of International Business Studies (December 2024). His research, cited over 14,000 times, spanned international business and strategy, corporate ownership and governance, foreign investment and emerging markets, and public policy, earning him international acclaim.

Emma Soane

(contributions by)

Emma Soane is an Associate Professor in the Department of Management at LSE where she has been working since 2008. She teaches organisational behaviour, leadership and risk to postgraduate students and executives. Emma has extensive experience of studying public and private sector organisations, including government departments, NHS hospitals, manufacturing, IT and investment banks.

Janna Wirth

(contributions by)

Janna Wirth is a graduate of the LSE Global Master’s in Management programme and earned a CEMS Master’s in Management degree from LSE and Cornell University. She previously graduated with distinction from the University of Mannheim with a BSc in Business Administration. Janna has experience in deal advisory and strategy consulting.